4 Reasons Why
International Logistics  Companies Choose CBP

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At CBP, we’re driven by your challenges and rewarded by your success”

WHO WE ARE

CBP is a business process outsourcing (BPO) organisation that specialises in supporting the international and multi-modal freight & logistics industry. Situated in Manila, Philippines & 100% Australian owned, CBP services clients situated in the UK, USA, New Zealand and Australia.

When you engage CBP, nothing will ever be lost in translation. The CBP Management Team possess a combined 120 years of direct international freight, logistics and customs experience.

At CBP we speak your language.

OUR PEOPLE ARE
OUR GREATEST ASSET
And They’re Your Competitive Advantage
  • Recruitment ensuring the right mix of skills and attitude
  • Best in Class Training and Immersion
  • Onshore training of Subject Matter Experts
  • Active Leadership for Employee Development & Engagement
  • Inclusive environment fostering collaboration whilst promoting productivity
  • Organisational structure providing support to all levels
  • Competitive benefits package
WE ARE CLIENT-CENTRIC
Without our clients, there is no CBP. We invest as heavily in you as you do in us.
  • Tailored client onboarding and management
  • Tailored matrix of proactive and reactive processes
    to support customers
  • Customer-specific processes development
  • Monthly operational review
  • Business Continuity Plan
  • Value Savings for our Clients
  • Comprehensive process documentation & reporting
  • SOP and KIV Writing
  • ISO Documentation
  • Process and Work Auditing
  • Domain Experts in Logistics Processes
Employee Testimonials
Jedee ID
JEDEE
Compliant Business Processing

“ CBP is a great company that not only looks after the ‘bottom-line’ but also its people. Just like one of the many Army sayings: Mission First, People Always. ”

Abegin Sergio ID
ABBY
Compliant Business Processing

“CBP is a new and fast growing company. The company’s leaders are venturing to truly incorporate the goals and objectives they have laid out. Employees here are being appreciated and recognized for their dedication and hard work. Moreover, solid benefits and actual opportunities for professional development are being provided. The company’s goal is not only to grow and nurture the business but also to promote and motivate their employees to enhance and see their potentials.”

Navs ID
NAVEL
Compliant Business Processing
“I came from different companies and yes, I have learned a lot and grown. But why do I still have that feeling of seeking something that will fully satisfy me? Then I have found the answer. A company that made me realized I still have a personal life and that I can still be better and even the best. One that values every little thing you share and do which molds everyone based on their preferred shape of success.
And that is… CBP “
Melody ID
MELODY
Compliant Business Processing

“CBP has grown quickly. The company is a great place to grow professionally and personally because the leaders works with us to achieve the company’s goals and ideas. Along with the company’s values, CBP allows you to feel that you truly belong. What makes them stand out is that every single employee has a contribution in the company’s success and is well recognized for their hard work and dedication by providing them useful benefits that they deserve. At CBP, I feel challenged to strive harder to be the best version of myself everyday. ”

Client Testimonials
360-Logistics
SCOTT THOMPSON
360 Logistics Group Ltd
National Operations Manager

I have found our dealings with Compliant Business Processing from day one to be easy with their “Nothing is an problem” policy. Their implementation process was extremely professional and well run making confirming our decision to use their services. Everyone of Compliant’s staff are friendly and go out of their way to ensure that we receive the support that we need to service our clients to the highest level and I highly recommend them.

MGL
DAVID PARFITT
MGL Logistics Pty Ltd
CEO

In a competitive industry where we find ourselves striving for new innovative ways, CBP have opened up the opportunity for us work more efficiently within our organisation. The dedication of the CBP team has shown continuous improvements in our data entry processing and their detailed SOP’s have allowed us the flexibility to meet the individual needs of our clients.     

ACFS
DIANNE TZANEROS
ACFS Port Logistics
National Administration Manager

The team at CBP Manila go above and beyond to meet the ever-changing demands of our business. From the Management Team to the Process Specialists, everyone is courteous, professional, and great to work with. CBP Manila provide the dedicated support we need so we can better focus on our customers.

Whale
RYAN HOLT
Whale Logistics (Australia) Pty Ltd
General Manager – Operations

We started working with Compliant Business Processing because we had worked with Clint and Bryden in the past and knew that they would be able to carry over their professionalism and strong business practices to their new venture CBP. Our journey with CBP has been great, the management team is very proactive and the reporting they provide helps shape our business decisions and manage the workload of the team. CBP’s offshoring services are second to none and I highly recommend anyone looking at offshoring give them a call.

CC_v1-transparent
BEN CAMBRIDGE
Compliant Customs Pty Ltd
Customs Manager

CBP Manila’s work ethic and professionalism has allowed us to reduce costs while allowing more capacity to focus on our customers and the technical side of the business, in-turn giving our professionalism a boost!