SAVE UP TO 70% ON YOUR LABOUR COST! OFFSHORE WITH CBP TODAY. WE SPEAK YOUR LANGUAGE. ENQUIRE NOW 100% of the CBP Management Team is from the International Freight and Logistics Industry. WE ARE CUSTOMER FOCUSED. ENQUIRE NOW We take the time to understand our customers. Our decisions and actions are always guided by what you really need.
WHO WE ARE
CBP is a business process outsourcing (BPO) organisation that specialises in supporting the international and multi-modal freight & logistics industry. 100% Australian owned and managed & located in Manila, Philippines, CBP services clients situated in the UK, USA, New Zealand and Australia.
When you engage with CBP, nothing will ever be lost in translation. The CBP Management Team possess a combined 122 years of direct international freight, logistics and customs experience.
At CBP, we speak your language.
OUR VISION
To be the preferred offshore service provider for the logistics industry.
OUR MISSION
To provide the highest quality yet cost-effective offshoring services to the logistics industry.
OUR VALUES

Honest | Professional | Reliable | Knowledgeable

WHY OUTSOURCE WITH CBP?
  • So you may allocate local resource to higher value tasks while delegating mundane and time-consuming tasks to your CBP agent.
  • To enable you to leverage a global knowledge base and have access to world class capabilities.
  • To gain access to resources not available internally.
  • To delegate functions that are difficult to manage and control while still realising their benefits.
  • To help you expand and gain access to new market areas.
  • To increase productivity and lower labour costs, defining impact on company’s significant savings.

HOW DO I USE CBP?

It’s easy as 1, 2, 3!
Step 1
JOB DESCRIPTION AND RECRUITMENT
Provide the CBP HR team with your job description. HR commences the recruitment and hiring process for your newest team member!
Step 2
IMPLEMENTATION AND ONBOARDING
Whilst HR is recruiting your new employee, our Implementation team will create a process map of your offshored functions and assist in the creation of your SOPs.
Step 3
TRAINING AND GO-LIVE!
Your new team member has now been onboarded into CBP and is being trained the way you like it! Your staff member is now in your system and workloads gradually increased to 100%!
FREIGHT FORWARDING, CUSTOMS, AND TRANSPORT SOLUTIONS
FORWARDING OPERATIONS​
  • Import Air Operations​
  • Export Air Operations​
  • Import Sea Operations​
  • Export Sea Operations​
  • FAK Registrations​
  • Transshipment Updating​
  • Telex Release Updating​
  • SCA/Manifest Reporting​
  • Marine Insurance Updates​
CUSTOMS CLEARANCE
  • Compiling​
  • Classification ​
  • Customs Clearance (UK Only)​
  • EDN Lodgement​
  • Quarantine Reporting​
  • Customs Reporting​
  • Documentation Requests​
  • FTA Updates​
CUSTOMER SERVICE​
  • Order Registration​
  • Chasing/Requesting
    Documentation​
  • Order Status Forwarding​
  • Chasing Agent Invoices​
  • Booking Confirmation​
  • Create and Send Pre-Alerts​
  • Autorating Client Rates​
  • Autorating Quotes​
TRANSPORT OPERATIONS
  • Booking Couriers​
  • Forwarding Pre-Alert Advice​
  • Payment and Clearance of EDO’s​
  • EDO Uploading and validation​
  • Ad-Hoc Transport Bookings​
  • Timeslot Requests​
  • Job Registration & Invoicing​
  • Update Hazardous Docs​
  • Update Empty Containers and De-Hire​
ACCOUNTS
  • Accounts Payable (AP)​
  • Invoice Creation​
  • AP Reconciliation​
  • AP Disbursement Charges​
  • Accounts Receivable (AR)​
  • AR Bank Reconciliation​
  • AR Posting Remittances​
  • Customs Payments​
  • Autorating Costs​
  • Sub-Contractor Payments​​