ABOUT CBP

CBP is a business process outsourcing (BPO) organisation that specialises in supporting the international and multi-modal freight & logistics industry. 100% Australian owned and managed & located in Manila, Philippines, CBP services clients situated in the UK, USA, New Zealand and Australia.
When you engage CBP nothing will ever be lost in translation, the CBP Management Team possess a combined 120 years of direct international freight, logistics and customs experience.
At CBP we speak your language.
OUR VISION

To be the preferred offshore service
provider for the logistics industry.

 

OUR MISSION

To provide the highest quality yet
cost-effective offshoring services to the logistics industry.

 

OUR VALUES

Honest  |  Professional  |  Reliable  |  Diligence

 

HOW DO I USE CBP?
It’s as easy as 1,2,3.
Step 1
JOB DESCRIPTION & RECRUITMENT

Provide the CBP HR team with your job description. HR commences the recruitment & hiring process for your newest team member!
Step 2
IMPLEMENTATION & ONBOARDING

Whilst HR is recruiting your new employee our Implementation team will create a process map of your offshored functions and assist in the creation of your SOP's
Step 3
TRAINING & GO-LIVE!

Your new team member has now been onboarded into CBP and is being trained the way you like it! Your staff member is now in your system and workloads gradually increased to 100%!
Why Outsource with CBP?
  • So you may allocate local resource to higher value tasks while delegating mundane
    and time-consuming tasks to your CBP agent.
  • To enable you to leverage a global knowledge base and have access to world class capabilities.
  • To gain access to resources not available internally.
  • To delegate functions that are difficult to manage and control while still realising their benefits.
  • To help you expand and gain access to new market areas.
  • To increase productivity and lower labour costs, defining impact on company’s significant savings.

Freight Forwarding & Customs
SOLUTIONS

FORWARDING
OPERATIONS​
  • Import Air Operations
  • Export Air Operations
  • Import Sea Operations
  • Export Sea Operations
  • FAK Registrations
  • Transshipment Updating
  • Telex Release Updating
  • SCA/Manifest Reporting
  • Marine Insurance Updates
CUSTOMS
CLEARANCE 
  • Compiling
  • Classification 
  • Customs Clearance (UK Only)
  • EDN Lodgement
  • Quarantine Reporting
  • Customs Reporting
  • Documentation Requests
  • FTA Updates
CUSTOMER
SERVICE​
  • Order Registration
  • Chasing/Requesting
    Documentation
  • Order Status Forwarding
  • Chasing Agent Invoices
  • Booking Confirmation
  • Create and Send Pre-Alerts
  • Autorating Client Rates
  • Autorating Quotes
TRANSPORT
OPERATIONS
  • Booking Couriers
  • Forwarding Pre-Alert Advice
  • Payment and Clearance of EDO’s
  • EDO Uploading and validation
  • Ad-Hoc Transport Bookings
  • Timeslot Requests
  • Job Registration & Invoicing
  • Update Hazardous Docs
  • Update Empty Containers and De-Hire
ACCOUNTS
  • Accounts Payable (AP)
  • Invoice Creation
  • AP Reconciliation
  • AP Disbursement Charges
  • Accounts Receivable (AR)
  • AR Bank Reconciliation
  • AR Posting Remittances
  • Customs Payments
  • Autorating Costs
  • Sub-Contractor Payments​​